Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:

FREE

Same-day delivery get it in 2-4 hours.

All day delivery. Order by 9am.

$8.99

What do we mean by small? Just about everything under the sun, except for major equipment and appliances over 43 inches.

Large items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery.

FREE

Same-day delivery get it in 2-4 hours.

All day delivery from 7am - 8pm. Order by 7am:

$8.99

FAQs

My order hasn't arrived yet. Where is it?

We’re sorry to hear your order is delayed. Please check the tracking link in your shipping confirmation email for the most up-to-date location information. Standard delivery typically takes 3-5 working days, while our same-day service delivers within 2-4 hours of ordering. If your order is outside these timeframes and the tracking hasn't updated, please contact our customer support team for assistance.

Do you deliver on public holidays?

Our carriers do not deliver on public holidays. Any orders placed on a public holiday will be dispatched on the next business day, and the delivery timeframe will begin from then.

 

Do you deliver to my postcode?

We deliver to most postcodes. The easiest way to confirm if we can deliver to your address is to proceed to the checkout page and enter your postcode. Our system will confirm if your area is within our delivery zones.

Is next-day delivery available on all orders?

While we don't offer a specific next-day option, we do offer Same-day delivery for orders placed before the cut-off time. For small items, order by 9 am, and for large items, order by 7 am, to receive your delivery within 2-4 hours. Otherwise, our standard delivery will have your order to you in 3-5 working days.

Do I need to be there to sign for delivery?

Whether a signature is required depends on the size and value of your order. In many cases, our carriers can leave the package in a safe place if you are not home. However, for larger items or high-value orders, a signature may be necessary to ensure a secure delivery. If a signature is required and you are unavailable, the carrier will leave a card with instructions for re-delivery or pickup.